Privacy Policy
Last Updated: July 7, 2026
1. Information We Collect
We may collect information that you voluntarily provide when requesting a quote, contacting us, submitting a service request, scheduling a walkthrough, or responding to one of our advertisements. This information may include your full name, phone number, email address, ZIP code, general service location, property and cleaning service information, preferred service dates, and any other information you voluntarily provide. We may also receive information you submit through lead forms on third-party platforms, including Facebook and Instagram.
2. How We Use Your Information
We may use the information we collect to respond to quote and service requests, contact you regarding your inquiry, determine whether your location is within our service area, prepare estimates, schedule services, provide customer service, follow up regarding services you requested, improve our website and advertising, and comply with applicable legal and business requirements.
3. Marketing Communications
We may contact you regarding a quote, service request, or promotion that you specifically requested or expressed interest in. We do not sell your personal information. You may ask us to stop promotional communications at any time by contacting us.
4. How We Share Information
We do not sell or rent personal information. We may share information with service providers that help us operate our website, communications, advertising, scheduling, payment systems, and other business operations when reasonably necessary to provide our services. We may also disclose information when required by law or when reasonably necessary to protect our legal rights, customers, employees, or business.
5. Third-Party Platforms
We may use third-party platforms and services, including Wix, Meta, Facebook, Instagram, email providers, payment processors, and other business tools. Information submitted through those platforms may also be subject to the privacy practices and terms of the applicable third-party provider.
6. Cookies and Website Technology
Our website may use cookies and similar technologies to help the website function properly, understand website usage, improve performance, and support advertising activities. Your browser may allow you to control or disable certain cookies.
7. Data Retention
We retain personal information only for as long as reasonably necessary for business, customer service, recordkeeping, legal, and operational purposes.
8. Data Security
We use reasonable administrative and technical measures to protect personal information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
9. Your Choices
You may contact us to ask what personal information we have about you, request a correction, request deletion when legally and operationally appropriate, or ask us to stop promotional communications.
10. Children’s Privacy
Our services are intended for adults seeking cleaning services. We do not knowingly collect personal information from children under 13.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.
12. Contact Us
For questions or requests regarding this Privacy Policy, contact:
Cleaning Services of Kentucky, LLC
DBA CSO Kentucky
Email: info@csokentucky.com
Phone: (270) 403-1982
Website: www.csokentucky.com